Cascade Merchant Card Services

Increase revenue and customer satisfaction by accepting Visa®, MasterCard® and other credit cards.

Whether your customers are consumers, businesses or other organizations, they expect payment choices. Cascade Merchant Card Services enable you to accept and process Visa®, MasterCard® and other credit card transactions. Do you already accept cards? If so, we welcome the opportunity to discuss our services and pricing. If not, let us show you how easy it is to get started.

How Merchant Card Services works for you

• Reduce cost — We are your bank and our relationship comes first. Our rates and fees are disclosed up front and there are no hidden costs, bait-and-switch schemes or pricing gimmicks. We charge you only for the products and services you use — whether it is equipment, software, user support, or transaction processing
• Improve Efficiency — Card payments can save you time and money by minimizing cash and check handling and payment reconciliation, giving you more time to do more important things — like managing and growing your business
• Increase cash flow — VISA® and MasterCard® card sales are deposited to your Cascade Bank checking account 1 – 2 business days following the day of transaction (funding of American Express, Discover and other card types may differ in accordance with your contract with them)
• Enhance reporting — Our reporting functions are designed to support your audit, control and account reconciliation needs
• Better technology — Our hardware and software are state-of-the-art and provide processing solutions to a variety of requirements

With Merchant Card Services, you receive World Class service

• Service implementation — Our friendly, knowledgeable and professional staff assist you with installing hardware and train you how to use it
• Software and operational support — Our technical help desk experts are available toll-free 24/7 to answer questions about how to perform transactions and to resolve any processing issues
• Chargeback prevention and support — We take a consultative approach to customer service.  For example, we continually monitor your activity and will contact you should we become aware of anything that may present a risk. Also, we assist with document retrieval and guide you how to guard against costly chargebacks. Our customer service professionals are available to take your calls Monday through Friday, from 8am – 5pm (PT)
• Convenience — Fees are debited to your checking account monthly, not daily