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Identity theft occurs when
someone uses your personal information, such as your name and Social
Security number, to either take over your current credit accounts or
open new ones using your identity. An identity thief might also rent
an apartment, take a job, or even commit crimes using your name, but
the identity fraud generally involves using your good credit rating
without your knowledge.
There’s no
ironclad protection that guarantees that you’ll never fall victim
to some form of identity theft. But there are steps you can take to
shield your privacy, many of which are rather simple:
- Safeguard your credit cards just as
you would cash.
- Reduce the number of cards you carry;
just one or two are sufficient for everyday use.
- Keep a list of all of your credit
cards, including account numbers, expiration dates, and issuer phone
numbers, so that you can notify creditors quickly in case of theft
or loss.
- Sign any new cards as soon as you
receive them.
- Review your statements carefully each
month to make sure all charges are accurate.
- Report billing errors and lost or
stolen cards to your credit card issuer immediately.
- Destroy private records and statements.
Shred credit card statements, pre-approved credit card offers, credit
card receipts, copies of airline tickets, travel itineraries, and
anything else that displays your credit card number before putting
them in the trash.
- Empty your mailbox quickly so criminals
don’t have a chance to snatch credit card pitches. Consider
locking your mailbox.
- If one of your credit card bills is
late, call the card issuer’s customer service number immediately.
Make sure that your bill has not been diverted to a different address.
- Don’t carry your Social Security
card with you, or any other card that may have your number. Don’t
put your number on your checks. Leave your driver’s license
number off your checks as well.
- Never leave ATM or gas station receipts
behind.
- When making an online purchase, look
in the lower right hand corner of your browser window. If you see
the icon of a lock, that means you’re dealing with a secure
site. If you don’t see one, you’ll be safer finding another
merchant. Also, check out website privacy policies. Avoid sites
that don’t specifically say that they won’t pass your
name and information on to others.
- Stick to well-known retailers or sites
that others have used to their satisfaction. Use only one credit
card for online purchases. That way, if something amiss happens,
it’ll be easier to spot on your bill.
- Be more protective of personal information.
Ask salespeople and others if information such as a Social Security
number or driver’s license is absolutely necessary. Ask anyone
who does require your Social Security number — for instance, your
insurance company -- what their privacy policy is and whether you
can arrange for the organization not to share that information with
anyone else.
- Check your credit report at least
once a year to look for suspicious activity. If you spot something,
alert your card company or the creditor immediately.
- Investigate credit bureau protection
services. For instance, Equifax offers Credit Watch, which alerts
you any time a change takes place with your credit report.
Again, protecting yourself from
security fraud is no sure thing. But if you discover some wrongdoing
here are your first four steps:
on
your credit reports with each of the three major credit bureaus. Tell
them that you're an identity theft victim. Request that a "fraud
alert" be placed in your file, along with a victim's statement asking
that creditors call you before opening any new accounts or changing your
existing accounts.
Equifax — To order
a report: Call 1-800-685-1111 or write: P.O. Box 740241, Atlanta,
GA 30374-0241
To report fraud: Call 1-800-525-6285 and write: P.O. Box 740241, Atlanta, GA
30374-0241
Experian — To order
a report: Call 1-888-EXPERIAN (397-3742) or write: P.O. Box 2104,
Allen TX 75013
To report fraud: Call 1-888-EXPERIAN (397-3742) and write: P.O. Box 9532, Allen
TX 75013
TransUnion — To order
a report: Call 800-916-8800 or write: P.O. Box 1000, Chester, PA
19022
To report fraud: Call 1-800-680-7289 and write: Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92634
that have been tampered with or
opened fraudulently.
Credit Accounts —
These include all accounts with banks, credit card companies and
other lenders, as well and phone companies, utilities, Internet service
providers and other service providers. Speak with someone from the
security or fraud department of each creditor that has had an account
tampered with, and follow up with a letter.
Checks — If
your checks have been stolen or misused, notify your bank and close
the account. You should also contact the following check verification
companies. Ask that retailers who use their databases not accept
your checks
Telecheck 1-800-710-9898
Certegy, Inc. 1-800-770-3792
Call Scan (1-800-262-7771) to find
out if the identity thief has been passing bad checks in your name.
with your local police or the police in
the community where the identity theft took place.
Keep a copy of the report. You may
need it to validate your claims to creditors. Be persistent; some
local authorities may tell you that they can’t take a report.
Stress the importance of needing the police report and that creditors
require this to resolve your dispute.
with the FTC (Federal Trade
Commission).
By sharing your identity theft complaint
with the FTC, you will provide important information that can help
law enforcement track down identity thieves. The FTC also can refer
victim complaints to other appropriate government agencies and companies
for further action.
File a complaint by calling the FTC’s
identity theft hotline at 1-877-IDTHEFT (1-877-438-4338).
If your driver's license or DMV-issued card was stolen, contact your local DMV office. You can also visit the DMV website at www.dmv.org for contact information by state.
If your Social Security number has been compromised you can call the Social Security Fraud Hotline at 1-800-269-0271.
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